We require that you sign into class a minimum of 10 minutes prior to the class start time. If you have not signed in by this time your space will be opened up to allow drop-ins and this will be treated as a late cancellation and your class will not be credited or refunded.
All classes booked online are processed on behalf of Peak Pilates via https://www.mindbodyonline.com/
If you are on an unlimited monthly contract and you cancel late or no-show 3 times over a month period, the option to book online will be suspended for a month.
Multi-class passes and unlimited monthly passes are non-refundable and non-transferable and are only available for the use of one person. They all have strict expiry dates.
Since the scheduling of an appointment involves the reservation of time set aside especially for you, a minimum of 24 hours notice is required for rescheduling or cancellation of any group or private session. If for any reason a session is cancelled less than 24 hours prior, the full fee will be charged.
When booking for courses and workshops, please note that we can only provide a full refund (less a 10% admin fee) for cancellations made more than 28 days before the start date. For any other cancellations, there will be no refunds or transfers unless your place can be filled from a waiting list, in which case we will refund the fee (less a 20% admin fee).
If a course or workshop is cancelled you will be offered either a cash refund or the option of being transferred to an alternative event. Once you have committed to a course or workshop, we recommend that you attend the scheduled number of sessions to get the most out of the programme.
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If you wish to make a booking, you should follow the instructions for making a booking that appears on the site. Any booking will be subject to your agreement to further terms + conditions in respect of that booking. We will notify you of the relevant terms and conditions which you will have to accept to complete your booking. You may download + print content from our site only for your private, personal + non-commercial use. We do not guarantee or warrant that any material available for downloading is free from infection, viruses, trojans +/or other contaminating codes. You agree to use the enquiry + booking forms on our site to make only genuine enquiries +/or bookings for you or for other persons for whom you are authorised to act.
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Our issuing of pass codes is not a promise of continued use or access to the site or any data you might store on it. The information contained on this website is for general information purposes only + is not intended to be comprehensive or to constitute professional medical advice. The information should not be relied on or treated as a substitute for specific medical or health advice. Peak Pilates accepts no responsibility for loss which may arise from accessing or reliance on information contained on this website. Parts of the website link to external internet sites, and other external internet sites may link to this website. Peak Pilates is not responsible for the content of any external internet sites.
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